TERMS AND CONDITIONS
10 am to 5 pm - 7 days a week (except Xmas day and Boxing day)
(All bookings are private sessions and by appointment only, via the booking page)
SUPPORTED PERSONS - 10am-5pm (single sessions available, add it to your activity planner with a weekly pricing plan or purchase an annual pass. Please ring for details 07730 449609.
"Leo the Llama" and his 2 alpaca pals are now available for hire to visit schools, nurseries, community centres, garden parties and weddings - please go to the booking page for all the information
While visiting us at the farm, for your comfort and safety please wear sensible shoes/boots -Preferably wellingtons, as the wonderful Welsh weather can be somewhat unpredictable. However our meet and greet sessions are all held undercover in a large airy barn.
All of our alpacas are super friendly, funny and playful. They are extremely inquisitive and love to say hello. Your alpaca experience will firstly begin in our meet and greet area where you will be informed of all health and safety conditions, as you will be entering a farming environment. Here you will enjoy an informative Q + A private session with your guide where you will be able to feed, pet and admire them up close if you wish. (you will be given various options on site).
*Due to our insurance policy terms and conditions all persons under 13 must be accompanied by a paying adult.
*There is a toilet/disabled toilet on site.
*We have various seating areas and a colourful sensory area situated in the barn.
*All children must be supervised at all times, especially if you wish to feed the animals, please listen to your guide on how to feed the animals correctly.
*Sorry no dogs allowed on site. (Only guide dogs)
*Please only feed the animals the food given to you by your guide.
*Refund policy - A full refund will be given for cancellations received within 24 hours prior or please re-schedule at no extra cost.
*By booking and paying for your session you are agreeing to the terms and conditions set out in this page)
*If you feel unwell, or have any Covid-19 symptoms, please cancel your booking and re-book your session at a later date.
We all look forward to welcoming you through the gate ~ The alpaca squad.